According to FINRA, Cody Michael Keller has been barred from association with any FINRA member in all capacities for failing to provide information and documents requested by FINRA.
FINRA's investigation was based on circumstances giving rise to Form U5s filed by two different member firms. One firm permitted Keller to resign after discovering that he paid a customer from his personal bank account in what appeared to be an attempt to avoid a customer complaint, engaged in an undisclosed and unapproved outside business activity, and did not provide factual responses when asked about his actions.
The second firm discharged Keller for failing to disclose a regulatory action with the state of Pennsylvania on his Form U4.
These allegations reveal a pattern of deception and non-disclosure. Paying customers from personal accounts to avoid complaints can mask underlying problems with recommendations or account handling. Undisclosed outside business activities can create conflicts of interest. Failing to disclose regulatory actions prevents firms and customers from making informed decisions.
Keller's refusal to cooperate with FINRA's investigation resulted in a bar from the securities industry.
Investors should always receive any payments or compensation through official firm channels, not from their representative personally. If a representative offers to personally compensate you for losses, this should be reported to the firm immediately as it may indicate broader misconduct.
If you were a customer of Cody Michael Keller and received personal payments or have other concerns about your account, you should consult with a securities attorney.