According to FINRA, Geraldine Card Maxfield was suspended from association with any FINRA member pursuant to FINRA Rule Series 9554 for failure to comply with an arbitration award or related settlement.

Maxfield's suspension began on October 27, 2025, in connection with FINRA Arbitration Case #25-01091.

Arbitration provides investors with a forum to resolve disputes with their brokers without the expense and delay of court litigation. When arbitration panels award damages to investors, those awards are binding and must be paid.

Brokers who fail to pay arbitration awards face suspension from the industry. This enforcement mechanism helps ensure that the arbitration process provides meaningful relief to investors who have been harmed.

The suspension prevents Maxfield from associating with any FINRA member firm until she comes into compliance with the arbitration award. This protects other investors from potentially working with her while the award remains unpaid.

For investors, this case demonstrates FINRA's commitment to enforcing arbitration awards. While some brokers do not immediately pay awards, the suspension mechanism creates consequences for non-compliance.

Before working with any broker, check their BrokerCheck record for arbitration history. Information about arbitration proceedings, awards, and compliance with awards can help you evaluate whether a broker has a history of customer complaints and how they have handled those situations.

If you have a dispute with your broker, FINRA arbitration may be an appropriate forum for resolution. Many investors successfully recover losses through arbitration. Consider consulting with a securities attorney to understand your options.